Introduction

This Privacy Policy describes how Dwellness ("we," "our," or "us") collects, uses, and shares your personal information when you use our mobile application. Dwellness is a wellness platform designed for developers to maintain vocal and physical health through daily exercises and habit tracking. We are committed to protecting your privacy and ensuring you have a positive experience on our app.

Information We Collect

Account Information:

• Email address for account creation and authentication
• Username (optional, if you choose to provide one)
• Password (encrypted and stored securely)

Usage Data:

• Daily progress and exercise completion data
• Streak information and statistics
• Settings and preferences (notification times, reminders, etc.)
• App usage patterns and feature interactions

Audio Data (Premium Users Only):

• Voice recordings from vocal exercises (optional feature)
• Stored securely and only accessible by you
• Can be deleted at any time

Device and Technical Information:

• Device information (type, OS version)
• App version and usage statistics
• Push notification tokens for app notifications
• Crash reports and error logs (for debugging only)
• IP address and network information

How We Use Your Information

We use the collected information to:
• Provide, operate, and maintain the App
• Track your progress and display statistics
• Send you notifications and reminders (if enabled)
• Improve and personalize your experience
• Debug technical issues
• Ensure app security and prevent fraud
• Comply with legal and regulatory requirements
• Analyze usage patterns to enhance our services
• Provide customer support

We do NOT sell your personal information to third parties or use your data for advertising purposes.

Information Sharing and Disclosure

We share your information with:

Service Providers:
• Supabase for database, authentication, and cloud storage services
• RevenueCat for subscription management and in-app purchases
• Sentry for crash reporting and error debugging (optional)
• Push notification services for app notifications

Legal and Safety:
• Law enforcement or regulatory authorities when required by law
• To protect our rights, property, or the safety of our users

We do not share your information with other users or third-party advertisers. Your progress data and recordings are private to you only.

Data Security and Storage

We implement appropriate technical and organizational security measures to protect your personal information, including:
• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest
• Secure authentication and authorization
• Regular security audits
• Access controls and monitoring

Your data is stored securely using Supabase backend infrastructure with encryption, and local device storage using AsyncStorage (encrypted on iOS). We use Row Level Security to ensure you can only access your own data.

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Voice Recording and Microphone Access

Dwellness requests microphone access (Premium feature only) to:
• Record voice exercises for tracking vocal progress
• Allow you to review and compare recordings over time
• Help you improve speaking clarity and enunciation

Voice recording is completely optional. If you deny microphone permission, the app works fully without this feature. All recordings are stored securely and only accessible by you. You can delete recordings at any time from within the app.

Notifications and Reminders

Dwellness requests notification permissions to:
• Send daily vocal exercise reminders
• Remind you to take exercise breaks
• Notify you about streak milestones and achievements
• Alert you to important account updates

You can control notification preferences through the app settings or your device settings. Disabling notifications will not affect core app functionality, but you'll need to manually check in for exercises.

Subscription and Payment Data

Payment processing is handled by Apple App Store and RevenueCat, our trusted subscription management partners. We do not store complete payment information on our servers. Subscription data includes:
• Subscription status (free, monthly, yearly, lifetime)
• Purchase history and renewal dates
• Subscription tier and feature access

All financial transactions are processed in compliance with Apple's payment policies and industry security standards.

Your Rights and Controls

You have the right to:
• Access and review your personal information in the app
• Update or correct inaccurate information in your profile
• Request deletion of your account and associated data
• Control your notification preferences and communication settings
• Manage microphone permissions
• Export your data in a portable format
• Cancel your subscription at any time
• File complaints with relevant data protection authorities

To exercise these rights, please contact us at expertvetteddigital@gmail.com or through the app's support channels.

Data Retention

We retain your personal information for as long as necessary to:
• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and prevent fraud
• Maintain business records and analytics

After account deletion, some information may be retained in anonymized form for analytics and service improvement purposes, but will no longer be personally identifiable.

International Data Transfers

Dwellness is operated from Nigeria. Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

GDPR Compliance (EU Users)

For users in the European Union:
• We only collect data necessary for app functionality
• We have a lawful basis for processing (performance of contract)
• You can withdraw consent at any time
• You have the right to data portability
• You have the right to lodge a complaint with a supervisory authority

California Privacy Rights

If you are a California resident, you have the right to:
• Know what personal information we collect
• Know whether your personal information is sold or disclosed (we do not sell data)
• Access your personal information
• Request deletion of your personal information

To exercise these rights, contact us at expertvetteddigital@gmail.com

Cookies and Tracking

Dwellness does not use:
• Cookies
• Tracking pixels
• Analytics cookies
• Third-party advertising networks
• Cross-app tracking

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
• Updating the "Last Updated" date
• Posting a notice in the app (for major changes)
• Sending you an email notification (for significant changes)

Your continued use of the app after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us at:

Email: expertvetteddigital@gmail.com
Support: Through the app's support channels

We are committed to addressing your concerns and will respond to your inquiries within 30 days.

Effective Date

This Privacy Policy is effective as of October 2025 and applies to all users of the Dwellness mobile application.